Privacy Policy

Effective Date: 01/01/2025

 

SpeechIcon (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our website at https://speechicon.ai (“Site”) and related services.

 

1. Information We Collect
We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment or billing information (if applicable)
  • Information you provide via forms, surveys, or customer support
  • Technical information (e.g., IP address, browser type, operating system, device identifiers)
  • Usage data (e.g., pages visited, time spent on the Site, interactions with features)

 

2. How We Use Your Information
We use your personal information to:

  • Provide and improve our services
  • Process service requests and transactions
  • Send transactional communications (e.g., confirmations, updates)
  • Send marketing communications (email and SMS, if you have consented)
  • Respond to customer service inquiries
  • Monitor Site usage, detect fraud, and maintain security
  • Comply with legal obligations

 

3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
  • Remember your preferences and settings
  • Improve site functionality and user experience
  • Analyze traffic and usage patterns
  • Deliver relevant advertising (if applicable)
  • You can control or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.

 

4. How We Share Your Information
We may share your information with:

  • Service providers and vendors who help operate our business (e.g., hosting providers, payment processors, email/SMS delivery services)
  • Law enforcement or regulatory authorities if required by law
  • Business partners in the event of a merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties. SMS consent is not shared with third parties.

 

5. SMS/Text Messaging Policy
If you choose to receive SMS communications from us:

  • You will only receive messages related to your consent (e.g., promotions, updates, order status).
  • Your SMS consent will not be shared with any third party or affiliate.
  • You can opt out at any time by replying "STOP" to our messages.

 

6. Data Retention
We retain your personal information only for as long as necessary to:
  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, or reporting obligations
  • Resolve disputes and enforce agreements

 

7. Data Security

We use administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

 

8. International Data Transfers

If you access our Site or services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries. These locations may not provide the same level of protection as your home country.

 

9. Children’s Privacy

Our Site and services are not directed to individuals under 13 (or the minimum age required by law in your jurisdiction). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it.

 

10. Your Rights

Under the General Data Protection Regulation (GDPR)
If you are located in the EU/EEA/UK, you have the right to:
  • Access, correct, or delete your personal data
  • Withdraw consent at any time (without affecting prior processing)
  • Object to processing or request restrictions
  • Data portability (receive a copy in a structured, machine-readable format)
  • File a complaint with your local data protection authority

Legal Basis for Processing:We process your personal data under one or more of the following bases:

  • Performance of a contract (e.g., providing requested services)
  • Consent (e.g., marketing communications)
  • Compliance with legal obligations
  • Legitimate interests (e.g., improving services, fraud prevention)
  • Under the California Consumer Privacy Act (CCPA/CPRA)
If you are a California resident, you have the right to:
  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information (with some exceptions)
  • Opt out of the sale or sharing of personal information (we do not sell your data)
  • Correct inaccurate personal information
  • Limit the use of sensitive personal information (if applicable)
  • Not be discriminated against for exercising your rights

You or your authorized agent can submit requests by contacting us at the email below.

 

11. Do Not Track Disclosure

Some web browsers offer a “Do Not Track” (DNT) setting that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals. At this time, our Site does not respond to DNT browser signals. However, you can control cookies and tracking technologies through your browser settings.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Effective Date” and, where appropriate, notify you by email or through our Site.

 

13. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at support@speechicon.ai